December 8 - 9, 2017
Radisson Slavyanskaya,
Europe Square 2, Moscow

How to inform users if "Oops, something went wrong"


Day 2  /   /  Track 2  /  RU /

During the development process, the majority of teams pay less attention to errors or crashes than it’s needed.

They just create samples of interface windows like "Error №392904" or "Oops, something went wrong". The developers often don’t have a deep understanding that users can get angry, upset or, even worse, lose trust in the product.

This talk will help you to see error messages through the eyes of a common user. We’ll show you how to teach an interface to inform users about errors and failures in the best way possible.

The talk will be interesting for all colleagues from development teams.


Antonina Khisametdinova / Sobaka Pavlova
Antonina Khisametdinova

Is into user interface design for about 5 years. Antonina's areas of expertise include human-technology interaction design, user research and data analytics, teaching methods, UI-designing by mind.


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